Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
By using the Service you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party.
- Company (referred to as either "the Company", "We", "Us" or "Our") refers to Wells Travels.
- Cookies are small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing activity on that site among other uses.
- Country refers to: New York, United States.
- Device means any device that can access the Service such as a computer, cellphone or digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website operated by the Company.
- Service Provider means any natural or legal person who processes data on behalf of the Company.
- Usage Data refers to data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, duration of a page visit).
- You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personal Data may include, but is not limited to:
- Contact information such as name, email address, postal address and phone number.
- Billing and payment information (e.g., credit card details) provided to payment processors or suppliers.
- Identification and travel documents you choose to provide for bookings or verification.
- Account username and password.
- Photos, reviews, social posts and videos you submit.
- Information about other travelers when you provide it (you must obtain their consent).
Usage Data
Usage Data is collected automatically and may include:
- Your Device IP address, browser type and version, pages visited, time and date of visits, time spent on pages, unique device identifiers and other diagnostic data.
- Mobile device information such as device type, unique ID, operating system, and mobile browser type when You access the Service via mobile.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies such as beacons, tags and scripts to track activity on Our Service and store certain information. These technologies may include:
- Cookies (persistent and session) to remember preferences, authenticate users and provide essential features.
- Web beacons (clear gifs, pixel tags) to count users, measure email opens and help analyze website usage.
We use the following cookie categories:
- Necessary / Essential Cookies — Session cookies administered by Us to provide critical features and authenticate users.
- Cookies Policy / Notice Acceptance Cookies — Persistent cookies to remember whether You have accepted the cookie notice.
- Functionality Cookies — Persistent cookies to remember preferences such as login details or language choice.
If You do not accept Cookies, some parts of the Service may not be available. For more information and to manage preferences, please see the Cookies section on our site.
Use of Your Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain our Service and monitor usage.
- To manage Your Account and registration.
- For the performance of a contract — to process bookings, payments and fulfill purchased services.
- To contact You by email, phone, SMS, or push notifications regarding your bookings, account or security updates.
- To provide news, offers and information about products, services and events similar to those You have purchased or enquired about, unless You opt out.
- To attend and manage Your requests and customer support interactions.
- For business transfers such as mergers or asset sales.
- For data analysis, detecting usage trends and improving our Service and marketing effectiveness.
Sharing Your Personal Data
We may share Your personal information in the following situations:
- With Service Providers who assist in providing, maintaining and improving the Service (e.g., payment processors, hosting providers, analytics and customer support).
- With Affiliates where necessary and subject to this Privacy Policy.
- With business partners to offer certain products, services or promotions.
- For business transfers in connection with mergers, acquisitions or sales of assets — with prior notice where required.
- With other users when You share content in public areas of the Service.
- With Your consent for any other purpose You authorize.
Retention of Your Personal Data
We retain Your Personal Data only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period except when used to improve security or functionality or where law requires longer retention.
Transfer of Your Personal Data
Your information may be processed in locations outside Your state, province, or country where data protection laws may differ. By providing Your information You consent to such transfers. We take reasonable steps to ensure adequate protections are in place to safeguard Your data.
Delete or Update Your Personal Data
You have the right to request deletion, correction or access to the Personal Data we hold about You. You may:
- Sign in to Your Account (if available) and update settings.
- Contact Us to request access, correction or deletion.
Note that we may need to retain certain information to comply with legal obligations or to complete transactions already initiated.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or sale of assets, Your Personal Data may be transferred. We will notify You before any Personal Data becomes subject to a different privacy policy.
Law Enforcement and Legal Requirements
We may disclose Your Personal Data when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Other Legal Reasons
We may disclose Personal Data in good faith when necessary to:
- Comply with a legal obligation;
- Protect and defend the rights or property of the Company;
- Prevent or investigate possible wrongdoing in connection with the Service;
- Protect the personal safety of Users or the public; or
- Protect against legal liability.
Children’s Privacy
Our Service is not intended for anyone under the age of 13. We do not knowingly collect Personal Data from children under 13. If You become aware that a child under 13 has provided us with Personal Data without parental consent, please contact us and we will take steps to remove that information.
Links to Other Websites
Our Service may contain links to third-party websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We encourage You to read the privacy policies of every site You visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last updated" date above. Where appropriate we will also notify You by email or via a prominent notice on the Service before changes become effective. Please review this page periodically for updates.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our privacy team at:
Email: support@WellsTravels.com